Durafy Website Terms & Conditions for Home Improvement Services

Durafy's Terms & Conditions

Effective Date: May 2025
Last Updated: May 3, 2025

Welcome to the website of Durafy (“we”, “us”, “our”). By accessing or using this website (https://durafy.us), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Use of Website

You may use this website only for lawful purposes and in accordance with these Terms. You agree not to:

Use the website in a way that violates any applicable law or regulation
Submit false, misleading, or fraudulent information through our forms
Interfere with the security or performance of the site
Use automated tools to scrape or collect data without permission

2. Service Estimates

All service estimates provided via the website or email are non-binding until confirmed in writing by Durafy. Prices, timelines, and scope are subject to change based on site visits, materials availability, and project complexity.

3. Promotional Offers

Any promotional offers (such as free security cameras, solar lighting, or discounted services) are:

Available only to qualifying customers within the Charlotte Metro Area
Subject to change or cancellation without notice
Redeemable only if the project is accepted, commenced, completed, and paid in full
Based on availability; product models may vary from images shown

4. Intellectual Property

All content on this site — including text, images, videos, logos, and design — is the property of Durafy or its content providers. You may not copy, distribute, or use any part of the site without our express written permission.

5. Limitation of Liability

To the fullest extent permitted by law, Durafy shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

Use or inability to use this website
Reliance on any information provided
Delays or errors in communication

This includes damages related to business interruption, loss of data, or loss of profit.

Guidelines for Lawful Use of the Durafy Website

By using this site or submitting your information through our forms, you agree to our Privacy Policy, including how we collect, use, and store your data. You may be contacted via email or SMS for service updates or promotional content.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law principles. Any disputes shall be handled in the appropriate courts of Mecklenburg County, NC.

8. Changes to Terms

We may update these Terms at any time. Updates will be posted to this page with the revised date. Continued use of the site after any changes constitutes your acceptance of the new Terms.

9. Contact Us

For questions or concerns about these Terms & Conditions, please contact:

Durafy
Charlotte, NC
📧 hello@durafy.us
📞 +1-844-643-8899

10. User Responsibilities

As a user of Durafy's website, you have specific responsibilities to ensure a safe and efficient experience. This includes providing accurate information during registration and while using our services, adhering to all applicable laws, and respecting the rights of other users and the intellectual property of Durafy.

Failure to comply with these responsibilities may result in restricted access to the website and potential legal action. It is essential to engage with our services in a manner that upholds the integrity of the platform and fosters a positive community for all users.

11. Dispute Resolution

In the event of any disputes arising from your use of Durafy's services, we encourage users to first reach out to our customer service team for resolution. If a satisfactory solution cannot be reached, disputes will be handled in accordance with the governing law outlined in these Terms & Conditions.

All disputes will be subject to binding arbitration, which means that users waive their right to a trial by jury. This process is designed to be efficient and cost-effective, ensuring that both parties can resolve their issues without unnecessary delays.

12. Third-Party Links

Durafy's website may contain links to third-party sites that are not owned or controlled by us. While we strive to provide quality links, we cannot be responsible for the content, privacy policies, or practices of these external sites.

Users are encouraged to review the terms and conditions and privacy policies of any third-party websites they visit. Engaging with these sites is at your own risk, and Durafy disclaims any liability for any damages or issues that may arise from such interactions.

13. Effective Date and Updates

The Terms & Conditions outlined herein are effective as of May 2025 and are subject to change. Durafy reserves the right to modify these terms at any time, and users are encouraged to review this section periodically for updates.

Continued use of the website after any changes constitutes acceptance of the new terms. We will notify users of significant changes via email or through a notice on our website to ensure transparency and compliance with updated regulations.