Effective Date: May 2025
Last Updated: November 5th, 2025
Website:https://durafy.us
Contact Email:hello@durafy.us
At Durafy, accessible at https://durafy.us, one of our top priorities is protecting the privacy of our visitors and customers. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding that information.
If you have any questions or require additional details about this policy, please contact us at hello@durafy.us.
By using our website, you consent to our Privacy Policy and agree to its terms.
The personal information we collect and the reasons for collecting it will always be made clear to you when we request it. We may collect:
Contact Information: name, email address, phone number, and address when you submit a form, request a quote, or contact us.
Project Information: details about your property or construction project when you request an estimate or consultation.
Communications: any messages, attachments, or files you send us.
Usage Data: IP address, browser type, referring/exit pages, and other analytics data when you visit our website.
Cookies and Tracking Data: to improve website performance and user experience.
We use the collected data to:
Provide, operate, and maintain our website and services.
Process and manage quote requests and client communications.
Improve website performance, usability, and customer experience.
Understand and analyze how visitors use our website.
Develop new services, offers, and functionality.
Communicate directly or through trusted partners for customer support, updates, and marketing purposes.
Send emails, estimates, and service reminders.
Prevent fraud and maintain website security.
Durafy follows standard practices for using log files. These files log visitors when they visit websites. The data includes IP addresses, browser types, ISPs, date and time stamps, and referring/exit pages. This information is not personally identifiable and is used to analyze trends and improve site management.
Durafy uses cookies to store visitor preferences and analyze user behavior. Cookies help us personalize your experience and improve website functionality.
You can disable cookies through your browser settings. More information about cookie management is available on your browser’s help page.
We may use third-party tools (such as Google Analytics and Meta Ads) to analyze traffic and serve ads. These tools may use cookies or tracking technologies to understand visitor behavior.
For more information on how Google uses data, please visit:
https://policies.google.com/technologies/ads
Durafy has no control over third-party cookies used by advertisers or analytics providers.
We do not sell or rent personal information. We may share your information only in the following cases:
With service providers and contractors who assist in delivering our services (e.g., scheduling, invoicing, marketing).
When required by law, subpoena, or legal process.
To protect our legal rights, prevent fraud, or ensure safety.
All partners and service providers are bound by confidentiality and data protection agreements.
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy—typically for operational, legal, or tax reasons. Once data is no longer required, it is securely deleted.
If you are a resident of the European Economic Area (EEA), you are entitled to the following rights:
Access: You can request copies of your personal data.
Rectification: You can request correction of inaccurate or incomplete data.
Erasure: You can request deletion of your personal data under certain conditions.
Restriction: You can request to limit processing of your personal data.
Objection: You can object to data processing in specific situations.
Portability: You can request to transfer your data to another organization.
To exercise any of these rights, contact us at hello@durafy.us. We will respond within 30 days.
Under the CCPA, California residents have the right to:
Request disclosure of categories and specific pieces of personal data collected.
Request deletion of their personal information.
Opt out of the sale of their personal information (we do not sell personal data).
If you wish to make a CCPA-related request, please email hello@durafy.us.
Durafy does not knowingly collect personal information from children under 13 years of age. If you believe your child has provided such information, contact us immediately and we will remove it promptly.
We use administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Continued use of our website after changes constitutes acceptance of the revised policy.
For any questions about this Privacy Policy, please contact us at:
Durafy, LLC
Email: hello@durafy.us
Website: https://durafy.us
Phone: +1 (844) 643-8899
