Privacy Policy

Durafy's Privacy Policy

Effective Date: May 2025
Last Updated: May 3, 2025

Durafy (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, fill out forms, or communicate with us.

1. Information We Collect

When you visit our website or contact us, we may collect the following information:

Name, phone number, email address
Property address and project information
Messages or attachments you submit
IP address, browser type, and device information (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide service estimates
Schedule site visits and deliver services
Communicate by email, SMS, or phone regarding your request
Send relevant marketing offers, promotions, or service updates
Improve our website and customer experience

3. Marketing Communications

By submitting your information through our website forms, you agree to be contacted by Durafy via:

Email and/or SMS for follow-up, service confirmations, appointment scheduling, or promotional messages
You may opt out of marketing emails at any time by clicking the unsubscribe link in the message
To opt out of SMS, reply with “STOP”

We do not sell your personal information to third parties.

4. Sharing Your Information

We may share your information with trusted third-party service providers (e.g., CRM, email/SMS platforms, payment processors) solely to deliver our services. We do not sell or rent your data to other businesses.

5. Data Security

We take reasonable precautions to protect your personal information. However, no data transmission over the internet is 100% secure. By using our site, you acknowledge and accept this risk.